Privacy Policy

Distributor Information

If you would like to find out more information on re-selling our products and discounted prices, please contact us.

Policy

We respect your right to confidentiality. We use the information that we collect on our website to provide you with improved customer service and to let you know about our products, services, and promotions.

When you register on our site, we will ask you to set up “your account,” which includes your name, e-mail address, and mailing address, and information regarding your application. If you prefer not to receive optional emails, you may adjust your account preferences by clicking on ‘My Account’ and updating your profile.

Unsolicited E-mail

Bondline Ltd will not sell or distribute our customer list to third parties.

Any email that comes from Bondline Electronics Ltd is sent as the result of signing up at www.bondline.co.uk

You can be removed from our list at any time by updating your preferences by logging in and adjusting the settings under ‘Your Account.’ Alternatively, inform a member of the Bondline team who can do this on your behalf.

Prices on our special offers and newsletters will only be valid for 90 days unless otherwise stated.

Copyright

This site and its content is protected by International copyright law. You may not reproduce any part of this website without prior written confirmation from ourselves or Elevation studios please contact us for more information.

GDPR & DPA

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection act 1998).

The information collected about customers, is that which is entered at the time of ordering. The reason that we collect information about you is to process your order and to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent, we are replying to your correspondence, or if we need to advise you about your order.

Under no circumstances do we share your data with any third parties.

If you believe that we are retaining any information on you that is incorrect or incomplete, please contact us via email: sales@bondline.co.uk or telephone: 01793 511000 as soon as possible. We will promptly correct any information found to be incorrect.

Who we are

Our website address is: https://www.bondline.co.uk.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Google privacy policy is available here:  https://policies.google.com/technologies/partner-sites

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:

• Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
• Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
• Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of basket contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

• Send you information about your account and order
• Respond to your requests, including refunds and complaints
• Process payments and prevent fraud
• Set up your account for our store
• Comply with any legal obligations we have, such as calculating taxes
• Improve our store offerings
• Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

• Order information like what was purchased, when it was purchased and where it should be sent, and
• Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example —

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

However, WooCommerce collects personal data from customers which can be used by Conditional Shipping and Payments to conditionally disable specific shipping and payment options. Please keep in mind that, depending on the context, limiting the checkout options for specific customer groups may violate laws in your jurisdiction.

The Bondline Team.