What are your methods of delivery?

UK Standard Delivery

We aim to deliver your goods from our warehouse within our normal dispatch time of 2-3 working days since placing your order (excluding weekends and UK public holidays). However, occasionally this can extend to 5-7 working days. If for any reason delivery time is longer than 7 working days, we will notify you.

UK Express Delivery

If you would like to receive your delivery quicker, we have the option for pre-9am, pre-10am and pre-noon next day express delivery. We can also do the same with overseas deliveries.

UK Delivery Service

Our parcels are sent via 1st Class Royal Mail Recorded Delivery. However, larger parcels will be sent via Fed Ex. All items will be shipped together unless due to unforeseen circumstances we are out of stock of a product. If this happens the said product will be placed on backorder. We aim for same day dispatch, most products will be dispatched within 2-3 days, the majority of stock products will be dispatched the same day if ordered by 1pm.

If you wish to collect your order, this can be arranged. Please kindly contact us first to ensure the item is available and collection is within our opening hours.

Please note: Once your item has been dispatched, we rely heavily on Royal Mail to deliver your items. If an item is thought to be lost in the post, we kindly ask you to check if your item is being held at your local Post Office. We are obliged to wait 15 working days from the dispatch date until we can resend your order. Royal Mail will not accept claims inside this 15 day period.

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